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NTT America Solutions, Inc. Software Business Analyst in Capellen, Luxembourg

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Business Analyst’s key function is to work with internal and external clients to determine requirements and to define solutions to address complex business, process and systems problems, and improvements in the organisation. They act as a liaison among stakeholders in order to understand the structure, policies, and operations of an organisation, and to recommend solutions that enable the organisation to achieve its goals.

What you'll be doing

Key Roles and Responsibilities:

  • Act as a bridge between the business challenges and the technology solutions.

  • Analyse, transform and ultimately resolve the business problems with the help of technology.

  • Perform the gap analysis and design the to-be solution together with Product Management and Solution Architects.

  • Design the new data workflows to be implemented addressing the compliancy challenges.

  • Assess and define the relevant data, processes, technologies, and tools needed for the implementation of pre-defied use cases (mainly related to healthcare).

  • Work with internal clients and apply best practice methodologies to determine business requirements and to define solutions to address business, process, information and system problems, improvements, or change.

  • Deliver business projects in line with sponsor requirements and enterprise architecture.

  • Ensure the identification and documentation of operational gaps including user guides, templates, test cases and related user training.

  • Prepare and perform end-to-end testing scenarios.

  • Assist with the resolution of issues pertaining to the service.

  • Adhere to and follow the relevant development and support processes.

  • Take responsibility for delivery of project elements with minimal supervision.

Knowledge, Skills and Attributes:

  • Broad understanding of business practices and processes

  • Excellent team player who displays good client service orientation with well-developed administrative and organisation skills

  • Deep expertise in specific systems, processes and technologies that they will be required to analyse

  • Meticulous attention to detail whilst working under pressure

  • Excellent verbal and written communication skills

  • Ability to listen empathetically

  • Ability to build rapport and engage effectively with a variety of stakeholders

  • Knowledge of project management methodology

  • Excellent analytical skills with the ability to convert business requirements into operational deliverables (functional requirements) to meet business objectives

  • Excellent documentation skills, in particular, functional requirements, test cases, system user documentation, processes and procedures and presentations

  • Very good working knowledge of BPMNand related tools

  • Very good working knowledge with Visio or other modelling tools

Academic Qualifications and Certifications:

  • Typically requires Masters’s degree

  • Relevant technology certification(s)

Required Experience:

  • Minimum of 5 years of related experience – Business Analysis that includes testing, debugging, documenting and/or maintaining applications or using applications in a business setting

  • Demonstrable experience as a Business Analyst gained within a healthcare environment

  • Demonstrable experience in the process of developing and implementing new services and systems in the healthcare domain

  • Demonstrable experience in coordinating and managing tasks, and small projects

  • Experience within a clinical environment is a plus

Workplace type :

On-site Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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