Job Information
NTT America Solutions, Inc. Senior Manager, Sustainability Communications in Diegem, Belgium
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Senior Manager – Sustainability Communications will develop and implement the Sustainability communications and engagement strategy to build and protect the company’s reputation globally in support of strategic and business objectives. This includes defining the strategy, KPIs definition, and the tactical implementation plan and plan across all audiences, through multi-channels including gaming, videos generation, a monthly report, new updates, leadership communications, media, external influencers and corporate/executive social media efforts.
They will support the NTT DATA, Inc. Sustainability Business Officer, and his leadership team, the External Relations, Marketing, Internal Communication and HR teams to develop NTT DATA’s positioning, narrative and key messages, creating a consistent view of the company’s Sustainability agenda globally.
The successful candidate will be a member of the Global External Relations Council and the Global Internal Communications Council, assisting in driving globally integrated communication and engagement campaigns
What you'll be doing
Editorial schedule & content:
Develop and maintain the Sustainability Business’ internal and external communications plan, aligning activities and strategic messages across all audiences.
Drive the creation of editorial storylines, thought leadership themes, communication and engagement activities through high-quality written communications (including key messages, talking points, etc.) and multi-media content to achieve global objectives and business outcomes aligned with corporate narrative and brand messaging that adhere to global corporate standards and communication governance.
Work with relevant teams and leaders to develop, manage and drive an editorial schedule that is globally relevant and differentiates NTT DATA from its competitors.
Media Relations:
Own the overarching Sustainability media relations strategy for NTT DATA and work with relevant agencies and team to deliver high impact media coverage in top tier, business, technology and vertical media.
Cultivate and maintain strong relationships with top tier global, bloggers and other media influencers to ensure NTT DATA’s story can be proactively pitched to maximize positive share of voice globally.
Contribute to the global calendar of media story opportunities mapping the global news agenda, media enquiries and tracking media coverage sentiment.
Work with the NTT DATA, Inc. Sustainability Business Officer and other colleagues to maximize media opportunities and exposure for NTT DATA’s executives and subject matter experts.
Execute on NTT DATA’s external response plan to managing crises and issues.
Digital and social strategy:
Utilize the full mix of channels (including live, digital and social, internal and external) along to reach and engage targeted audiences, identifying and implementing new approaches, technologies and innovations.
Develop Sustainability’s Global Communication strategy and plans as part of wider internal & external communication planning.
Ensure Sustainability content on our company’s social media channels helps build reputation, increase audience engagement with our Sustainabilty agenda and support business objectives.
Thought leadership execution
Develop and execute on Sustainability Business Officer profiling program to elevate profiles within external audiences to ensure appropriate positioning and credibility.
Develop and execute on the Sustainability thought leadership strategy and position NTT DATA’s ‘white space’ in external communications channels.
Strategic counsel
- Support and advise the Sustainability Business Officer and wider leadership team(s) on best practice strategic and tactical internal and external communications.
Agency management
- Own Sustainability relationships with communications agency/ies (if appropriate) to drive impactful result and deliver agreed programmes within budget.
Data & insights
Support global communication effectiveness surveys, measurement and feedback mechanisms ensuring internal and external best practice is reflected and embedded in these.
Use metrics and insights generated to drive improvement in external and internal communication and audience engagement.
Help internal stakeholders in understanding drivers of engagement and take action to ensure continuous improvement in communication output that drive desired outcomes.
Skills, attributes and qualifications
10+ years in a B2B Communications Management role, ideally in a technology or similar sector.
Communications strategy development for internal and external audiences, employee engagement and change communication programs in a global organization with a track record of delivering solid, measurable results.
Strong understanding of global and social media landscape and management of external matrix communities.
Partner/agency management.
Excellent stakeholder relationship management skills with ability to confidently convey subject matter expertise to agencies, media, leaders, peers and wider teams with gravitas.
Financial and commercial acumen, able to identify and analyze business and audience needs to deliver messages through the most appropriate mix of channels.
Experience of working globally and cross-culturally in a matrix environment.
Ability to multi-task, managing multiple projects simultaneously, prioritizing workload, working extended hours when necessary.
Hands-on and strategic. A team player who leads by example with high accountability for his/her actions.
Specific knowledge and experience of Sustainability, Environmental, Social and Governance (ESG) an advantage.
Excellent presentation and communication skills. An outstanding writer with the ability to create compelling messages that provides all audiences with a clear line of sight to business strategy.
Good judgment, with a balance of confidence, maturity, refinement and high energy.
Bachelor’s degree or equivalent work experience.
Qualifications or further studies in the fields of Employee Engagement, Internal Communications or Public Relations welcome.
Workplace type :
Hybrid Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.