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NTT America Solutions, Inc. Senior Client Manager - New Business in Dublin 24, Ireland

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

Are you looking for an opportunity to join a global innovator in platform-delivered managed services, with a world-class reputation in the market?

We are seeking a passionate Senior Client Manager to drive new business acquisition and help translate their business vision into reality.

What you'll be doing

Key Roles and Responsibilities:

  • Manage and grow relationships to drive land, expansion and renewals across all solutions within assigned accounts in segment 3.

  • Pursue leads identified by aligned Lead Generation Reps.

  • Minimise churn and maximise retention in assigned accounts.

  • Drive client satisfaction throughout the entire lifecycle of the clients’ buying process.

  • Generate demand by assisting clients to identify current needs and then effectively articulate how NTT can add value through our services and solutions.

  • Influence and work closely with vendors to achieve required results.

  • Use NTT's sales tools and methodology to effectively manage accounts, opportunities, pipelines and forecast.

  • Own the sales process, to drive new client acquisition and drive conversations focused on new products, services and solution offerings.

  • Manage and nurture relationships to drive expansion and renewals across all NTT solutions and services. You will be given a sales quota and a competitive commission structure.

  • Proactively engage and collaborate with NTT’s specialist sales teams from various go-to-market practices, as well as the client services and service delivery teams, to see opportunities through to closure.

  • Create comprehensive client business plans and help negotiate and construct complex, multi-year deals to ensure win-win solutions for both the client and NTT.

  • Develop and implement opportunity plans, ensuring regular check-ins with the primary point of contact and buy-in from all stakeholders.

  • Participate in organization-wide opportunity and deal review boards, ensuring your sales data is up to date to inform sales-related insights and analytics.

Knowledge, Skills and Attributes:

  • Have an impressive track record of selling platform-delivered solutions, services and managed services and also of managing enterprise accounts in the Irish marketplace.

  • Have demonstrated experience in negotiation and managing large, multi-year profitable contracts at C-level

  • Are skilled at consultative selling with a business outcome-led approach

  • Enjoy collaborating with cross-functional teams, including senior technical specialists and other internal stakeholders.

  • Are proactive and thrive on solving problems to deliver the best solutions for clients.

  • Have the desire to learn and continually seek ways to improve services delivered to our clients.

  • Selling methodology experience (TAS, Meddic, SPIN etc.)

  • Academic Qualifications and Certifications:

  • Relevant Degree or Advanced Diploma

  • Post-graduate qualification would be advantageous

  • Required Experience:

  • Advanced experience in a similar role in a similar environment

  • Advanced experience in a sales environment in the Irish marketplace

  • Advanced sales and client engagement experience coupled with a good understanding of business, sourcing and technology market

  • Advanced experience negotiating with clients and vendors

  • Advanced experience with business to business and business to consumer sales techniques

  • Experience providing mentoring and coaching to less experienced client managers

  • Advanced experience analysing commercial information

  • Experience working with Salesforce.com contact platform

Workplace type :

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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