Job Information
NTT America Solutions, Inc. Senior Associate Technical Writer in Hyderabad, India
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The role of Senior Associate Technical Writer is to write medium to complex company documents such as instruction manuals, intermediate to end-user manuals, reference guides, operating procedure guides, white papers, and specialized product descriptions.
This role is responsible for writing complex ideas in simple ways. They research, create write and edit content for internal. Technical Writers provide applicable skills in all stages of business communications.
This role takes guidance from a more experienced Technical Writer in the team, or alternatively from line management.
What you'll be doing
Key Roles and Responsibilities:
Create clear and concise material, taking care of editing and proofreading tasks
Update and maintain a library of service catalogues and associated documents such as RACI's etc.
Revise or rewrite existing technical documentation
Research and gather information and study target audiences
Test whether users understand newly developed material
Collaborate with relevant stakeholders to ensure that the subject is understood
Work closely with printers, illustrators, graphic designers, translators and other relevant professionals
Stay up to date with the latest trends and developments in the industry
Take guidance from more experienced members in the team
Compile information by order of usability
Organize all documents into the database and make copies for data security
Knowledge, Skills and Attributes:
Ability to conduct proper subject matter research to enable the writing of relevant material
Ability to do effectively plan out any development requirements
Excellent communication skills to be able to transfer knowledge without resorting to complex language
Ability to apply critical thinking to sift through relevant vs irrelevant information
Knowledge of writing software tools
Excellent written and verbal communication skills
Efficiency in proof reading
Ability to interact with all stakeholders – technical and non-technical
Ability to explain technical concepts to non-technical people
Good project management skills
Academic Qualifications and Certifications:
- Bachelor’s degree or equivalent in a related field
Required Experience:
- Moderate level experience working in a similar position gained within an Information Technology global organisation
Workplace type :
Hybrid Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.