Job Information
NTT America Solutions, Inc. Data Specialist in Johannesburg, South Africa
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Data Engineer is a seasoned subject matter expert, responsible for the transformation of data into a structured format that can be easily analyzed in a query or report.
This role is responsible for developing structured data sets that can be reused or complimented by other data sets and reports.
This role analyzes the data sources and data structure and designs and develops data models to support the analytics requirements of the business which includes management / operational / predictive / data science capabilities.
What you'll be doing
The IT Data Specialist applies data analysis, data modelling and quality assurance techniques based on a detailed understanding of business processes to establish, modify or maintain internal data structures and associated components (entity, relationship and attribute descriptions). They develop and maintain of a formal description of the internal data and data structures of the business and this can include data definitions, data models, data flow diagrams relating to the ITSM (Service Now) System Data.
An IT Data Specialist has cross domain level knowledge and attends to data needs of internal clients and may work across domains and/or functions. The critical skills required from an IT Data Specialist is the conversion and migration of medium-sized amounts of data from one database to another whether implementing an entirely new enterprise application or consolidating, upgrading, or modernizing an existing one, virtualizing or moving to another service or product, a strong focus on data migration is essential to overall project success.
The IT Data specialist will focus on the following core areas:
Data Quality Management
Data Governance (Maintain Data Standards)
Data Onboarding/Client Transitions
Data Queries
Automation Enablement
Key Roles and Responsibilities :
Optimise Data Management processes through identifying Automation opportunities
Ensure that all enhancements adhere to Data Governance Framework
Drive service improvement initiatives to implementation
Work closely with your business to identify issues and use data to propose solutions for effective decision making
Drive implementation and adoption of Digital Strategy
Attend to requests received from the business within the agreed timeframes
Education, Training and Experience :
High School Certification
ITIL V3/4 Foundation Certification
A candidate for this position must have had at least 3 years of working experience working with business
Analysis/informatics and business outcomes research within a fast-paced and complex business setting.
Experience working in probability and statistics, time-series analysis as well as experience in the use of machine learning methods, for example, linear regression, correlation, statistical significance.
A minimum of 2 years’ experience in a similar role working on Service Now.
Experience with using dashboards for Data Visualisation & Reporting
Skills and knowledge :
Good planning skills
Effective communication skills
Excellent Presentation Skills
Time Management
Autonomy
Problem solving and logical thinking skills
Data Visualisation
Data Analytics
Teamwork
Ability to adapt quickly to change
Attributes:
Orientated towards good client service
High level of attention to detail
Reliable and able to deliver high quality of work
Forward Thinking
Willingness to acquire new skills
Ability to present & communicate with large audiences
Workplace type :
Hybrid Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.