Job Information
NTT America Solutions, Inc. Vice President, Service Portfolio Management – Technology Infrastructure Services (TIS) in London, United Kingdom
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Vice President of Service Portfolio Management is part of the leadership team for the Global Head of TIS; NTT is looking for an individual with a strong business acumen and client centric mindset who will be responsible for offer / product management for NTT’s portfolio of Technology Infrastructure Services. NTT’s Technology Infrastructure Services portfolio includes Support Services, Technical / Professional Services, and our newly launched Software Defined Infrastructure Services, which is designed to help clients transition to a software centric world. The portfolio aims to address life cycle services for clients’ hardware and subscription software assets across their entire technology estate. Beyond development of the service offers, this role will also be responsible for Sales enablement, , driving the adoption of service offers.
What you'll be doing
Key Roles and Responsibilities:
Strong business acumen to design innovative offers that meet client’s outcomes and market opportunities and align these offers to business objectives.
Develop TIS Service Portfolio strategy and and drive innovation across our entire suite of offers – including Technical Services, Software Defined Infrastructure services, and Technology Lifecycle Services portfolio.
Foster business growth and drive priorities based on competitive analysis, market trends, external benchmarks, client feedback and regional business case development.
Collaborate closely with the broader Technology Solutions offer creation, sales, and marketing teams to ensure that the services portfolio and value proposition is closely embedded into the overall Technology Solutions offers and sales collateral
Define revenue and profitability key performance indicators (KPIs), monitor and forecast revenue, sales volume, and profit margins; identify areas for improvement, and make data-driven decisions
Cultivate the service offer team with client centric mindset, conduct solution design reviews, and establish deep understanding of market needs, client requirements, preferences and pain points so that the service offers are constantly enhanced with data-driven insights to address challenges and deliver exceptional value
Lead strategic and operational aspects of lifecycle services, integrate with OEM vendors, and motivate new tech / API integrations
Manage the end-to-end TIS Offer development from ideation to end-of-life, hold team members accountable, manage product development costs, and implement efficient operational policies and procedures.
Knowledge, Skills and Attributes:
At least 7-10 years of experience in a Product / Offer Management role
Strong thought leadership and ability to translate client requirements into service offers.
Ability to translate offer requirements into platform features requiring API development.
Strong analytical skills to gather and compare information from multiple sources, identify business issues, and navigate complex and ambiguous situations. • Strong technical expertise with solid understanding of digital technologies and trends, including data analytics, AI, ML, Cybersecurity, digital tools & platforms.
Experience in building, managing and leading world class teams, comprising both technical and non-technical individuals.
Has experience working in a global business environment, collaborating with diverse backgrounds and cultures across different regions.
Academic Requirement
Bachelor’s or master’s degree in a relevant field or equivalent
Preferable: Certifications in Product Management
Workplace type :
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.