Job Information
NTT America Solutions, Inc. Specialist - Employee Experience and Internal Communications in Mumbai, India
Make an impact with NTT DATA
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Your day at NTT DATA
The Employee Experience and Internal Communications Specialist is a seasoned subject matter expert, responsible for executing internal communications, leadership and employee engagement items, culture-change initiatives, and transformation communications in support of business strategy and priorities.
What you'll be doing
Specialist, Internal Communications
Job Profile Summary
As Internal Communications Specialist, this role will play a pivotal role in executing internal
communications for the Global Data Centers division (GDC) of NTT DATA. With a presence
in the Americas, EMEA, APAC, and India, this role will work across all critical communication
areas including crisis communications, executive communications, change communications,
and diversity and inclusion communications. Critical to GDC’s future success, this role must
collaborate cross-functionally to ensure consistent messaging across all channels and all
areas of the organization. This role will report to the Director of Global Internal
Communications and be a member of the Global People and Culture team.
Successful candidates will have a passion for storytelling, be a self-starter who learns
quickly, enjoy working in a fast-paced, global environment and have a proven ability in
delivering concise, creative and effective communications.
ESSENTIAL DUTIES & RESPONSIBILITIES
• Provide input into the overall approach to employee and leadership communications
maintain and/or develop tools, and solutions to measure effectiveness.
• Manage the delivery of internal communications consistent with the NTT GDC
strategy and brand to achieve global objectives and business outcomes for the GDC
business.
• Develop communications that foster employee engagement and a strong company
culture.
• Utilize mix of available channels to reach and engage targeted internal audiences,
identifying and implementing new approaches, technologies and innovations as
required.
• Support the execution of NTT GDC CEO meetings, video content, and other
messaging to global employee base as needed.
• Support cross-functional collaboration as needed to ensure optimization of channels,
consistent messaging, and alignment of global communication efforts.
• Maintain measurement framework of key internal communication efforts to
understand effectiveness of communications and identify opportunities for continuous
improvement.
• Manage the scheduling and planning process to align activities and strategic
messages across audiences.
• Embed and champion best practices for communications within NTT GDC, its
leaders and teams.
• Performs other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES
• Self-starter with a strong attention to detail who learns quickly and enjoys working in
a fast-paced, globally matrixed environment.
• Excellent writer, proficient in designing and executing effective internal
communications across platforms.
• Proven ability to draft concise, creative and effective communications to drive
outcomes across audience segments.
• Familiar with how to maintain data and metrics used to evaluate the impact of
communication efforts.
• Able to address and resolve employee relations issues while maintaining a positive
work environment.
Sensitivity Label: Confidential - All Employees
• Proficient in Eloqua (or other communications platform) and the Microsoft office suite
of tools.
Required Experience:
• Minimum of 6 - 8 years’ experience in internal communications
• Experience in developing internal communications, company culture, and change
communication programs with solid, measurable results.
• Extensive demonstrated experience in managing multiple time-critical projects with a
proven track record in success.
• Experience working globally / cross-culturally and in a matrix environment.
• Experience with using Eloqua or other enterprise-grade communications software.
• Proficient in Microsoft Word, Sharepoint, PowerPoint and comfortable with designing
presentation and communications in Eloqua/Populo, and Outlook
#GlobalDataCentersCareers
Workplace type :
Hybrid Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.