Job Information
NTT America Solutions, Inc. SAP Consultant in Seoul, South Korea
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
Responsible for setup and installation of technical systems, applications, or process designs for client’s purchased or outsourced technology and business process solutions.
Works directly with the client to manage initial access, map and transfer data, create process documentation, and train or coordinate training for client users.
Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution.
Provides feedback based on client experiences to product and professional services teams for product and process improvements.
May work directly with clients on-site or provide installation support remotely.
What you'll be doing
The Enterprise Applications Consultant/Implementation Specialist brings subject matter expertise in one or more enterprise applications such as SAP, Microsoft, etc. This position will be required to perform most of the tasks defined by the project, gathering facts, analyzing clients requirements and designing solutions that demonstrate the functionality to support the findings. This individual participates in the planning, design and implementation for the assigned enterprise applications and/or systems. This position is responsible for testing and troubleshooting the functionality of the installed enterprise applications and/or systems by identifying and documenting technical issues to be escalated to product and system integration teams for resolution.
Key Roles and Responsibilities:
Works on strategic project tasks.
Engage with clients to gather facts and analyze business requirements, including process.
Participates in the design the solution and demonstrates functional to support the findings.
Engage timely and provide quality consulting to the client to support sales.
Assist in the technical preparation of business process workflows and procedures.
Setup test scenarios and assist clients in testing cycles.
Prepare end-user documentation and user manuals.
Deliver progress reports and participate actively as a project team leader.
Perform the project management role on smaller projects aligned with accepted project management principles.
Support peers and teams in specific areas of a project, such as functional testing, application configuration, data migration.
Participate in solution design and selling, delivery projects, supporting the lifecycle of EA projects.
Provide support documentation, system testing and authorizations.
Knowledge, Skills and Attributes:
Knowledge and understanding of IT industry environment and business needs
Excellent understanding of the business process
Excellent advising client on ERP business planning and selling service business
Excellent project and/or program management skills with global team
Strong problem-solving and analytical skills, fluent in English
Interpersonal skills with the ability to develop and maintain strong stakeholder relationships and external service provider management
Strong communication skills (verbal and written)
The ability to work with a variety of internal and external stakeholders to ensure that the delivery of business transformation
Good creativity and the ability to work with abstract concepts
Extensive knowledge of systems, software and programming languages
Ability to focus on detail with an understanding of how it impacts the business strategically
Excellent client service orientation
Ability to engage with a variety of stakeholders and colleagues at all levels
Ability to work in high-pressure situations
Ability to establish and manage processes and practices through collaboration and the understanding of business
Ability to manage urgent and complex tasks simultaneously
Academic Qualifications and Certifications:
Bachelor's degree or equivalent
Enterprise application-specific certifications preferred
Certification in one functional area of application
Required Experience:
Demonstrated experience working Enterprise Applications Consultant in one or more applications (primarily SAP preferred, Oracle, Microsoft, etc.)
Experience working across project lifecycles from scoping to post go-live
Demonstrated experience of the functional aspects of the application or system
Demonstrated experience of business processes and associated technology
Demonstrated experience in providing technical guidance for the planning, design implementation of enterprise applications
Demonstrated experience in client engagement
Workplace type :
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.